John worked to expand the service areas into Orange, Ulster, and Dutchess counties, and to develop long-standing relationships with residential customers as well as major commercial clients, including drug and food chains. In 1998, Vincent's grandson, Vinnie, joined the company full-time, bringing the employee count up to 7. Starting as an apprentice, Vinnie developed his skills to bring the company into the new age of technology, mastering such products as video inspections and advanced sewer maintenance techniques.
He also spearheaded the introduction of the air-conditioning branch of the company. In 2005, a formal partnership was established between John, Vinnie, and Robert Schulze, a highly valuable component of the company for more than 20 years.